YOUR CART IS EMPTY_
OVO and Shopify will send emails to you regarding the processing of your online payment. Your use of Shopify is governed by the agreement between you and Shopify. If you have any questions or concerns about your payment information or your agreement with Shopify, please contact Shopify at 1-888-746-7439 or www.shopify.com.
In addition, when you pay for our Products on our Site and App, we provide your personal information to Signifyd Inc. (“Signifyd”), a Third Party who we have engaged to detect, prevent, and analyze fraudulent transactions. Signifyd uses your information to determine if the payment information provided is fraudulent prior to us fulfilling your order. We may ask you for additional information to confirm your identity when you purchase Products from us. For example, if Signifyd notifies us that a transaction may be fraudulent, we may ask you for additional information before processing your Order, such as a copy of your photographic identification. If you would like more information about Signifyd, please review Signifyd’s Terms of Service available at: https://www.signifyd.com/terms.
9. COOKIES, WEB BEACONS AND OTHER SIMILAR TECHNOLOGY
As you interact with this Site and our App, we may use automatic data collection technology and services that record and collect information that identifies your computer, tracks your use of this Site and our App and collects certain other information about you and your surfing habits. This data collection technology may include cookies, web beacons and other similar devices on this Site and our App to enhance functionality and navigation for our visitors.
A cookie is a small data file that is placed on the hard drive of your computer so that your computer will “remember” information when you visit a site. Web beacons and tags are small strings of code that are used in conjunction with a cookie and allow us to record activity on our Site. Internet tags, graphic tags and similar web beacon type functions allow us to count the number of users who have visited a particular web page or to access certain cookies. We may use web beacons on this Site to count users and to recognize users by accessing our cookies. Being able to access our cookies allows us to personalize this Site and improve your experience at our Site. We may also include web beacons in HTML-formatted e-mail messages that we send to determine which e-mail messages were opened. Information tracked through these mechanisms includes, but is not limited to: (i) your IP address; (ii) the type of web browser and operating system being used; (iii) the pages of the Site a user visits; and (iv) other sites a user visited before visiting our Site.
We may also employ cookies and action tags (also known as single pixel gifs or web beacons) to collect information about your use of, and activities on, our Site for our use but also for use by third parties that serve advertisements about OVO on other sites you may visit. For instance, we may use Third Party programs/services, such as AdSense or AdWords run by Google Inc. (“Google”), to serve advertisements on our behalf across the Internet. These Third Party programs/services may collect information about your visits to our Site, and your interactions with our App. In addition to the information about your visits to our Site, Third Parties may also use the information about your visits to other sites to target advertisements for services available from OVO.
You can set your internet browser up so that you are notified when cookies are stored. You can decide in each individual case whether you want to accept cookies, or you can refuse to accept any cookies. However, if you do not accept cookies, you may be restricted in how you are able to use our Site. You can delete cookies that are already stored on your hard disk at any time. You will find more details on how to do this in the operating guide for your Internet browser program.
10. THIRD PARTY ANALYTICS
Our Site uses third party analytics services such as Google Analytics, a web analytics service of Google LLC. (“Google”).
We also use the cookies to carry out frequency assessments, page usage assessments and marketing assessments. For these assessments, we use this cookie information without a link to your personal information, so it is completely anonymous.
We maintain reasonable technical, physical and administrative security safeguards to protect your personal information against loss, theft, and unauthorized access. Any personal information that you provide to us is exchanged on a secured server. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your personal information, we cannot ensure or warrant the security of any information you provide to us and any transmission of your personal information is at your own risk.
We take reasonable steps to verify your identity before granting you access to your account on our Site, however, you are solely responsible for maintaining the secrecy of your username, password and any other account information. We also take reasonable steps to ensure that our employees are aware of the importance of maintaining the confidentiality of personal information and that unauthorized persons do not gain access to personal information that we have disposed of or destroyed.
12. INDIVIDUAL ACCESS AND ACCURACY OF PERSONAL INFORMATION
You may request access to your personal information which we may hold by contacting us at the contact information set forth below, and we will respond within the time periods provided for under applicable laws. We will need to verify your identity before providing you with the personal information we hold about you. There is no cost for such access request unless permitted by applicable law. We may not be able to provide you with access to your personal information if the information cannot be separated from the personal information of others, cannot be disclosed for reasons of security or commercial confidentiality, or is protected by legal privilege. If we cannot provide you with access to your personal information, we will advise you of the reasons access is being denied, unless we are prohibited by law from doing so.
You may request to update and change your personal information at the contact information set forth below. We will endeavor to correct or complete any personal information which you advise us is inaccurate or incomplete. Where appropriate, the amended information will be transmitted to third parties having access to such information.
13. CHILDREN’S PRIVACY
We are committed to protecting the privacy of children and we do not knowingly solicit personal information from children under the age of 13. If a child has already provided us with personal information, his or her parent or guardian may contact us for the purpose of deleting this information.
14. ELECTRONIC COMMUNICATIONS
You will always have the opportunity to "unsubscribe" from receiving any of our e-mail or other communications at any time and we will ensure that our e-mails include instructions on how to unsubscribe if you no longer wish to receive future e-mails from us. We provide an on-going opportunity to unsubscribe or opt-out of contact by us by accessing our Site or by e-mail to email@example.com.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org.
17. HOW TO CONTACT US
see your personal information that you have already sent us so that you can correct, update or delete it from our files;
if your child under 13 has used this Site or App and sent us personal information, delete that personal information from our files;
ask that we not send you electronic communications or otherwise contact you; or
Please contact us at email@example.com, and we will endeavour to get back to you promptly.