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Terms & conditions

TERMS OF USE

PLEASE READ THE FOLLOWING CAREFULLY.

IMPORTANT! PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OUR SITE AND APP. These Terms of Use govern your use or purchase merchandise on our website (the “Site”) and our OVO Store mobile application (the “App”) which are owned, operated and provided by October’s Very Own Merchandising Limited or its affiliates (“OVO”, “we”, “our”, “us”). . ANY PERSON WHO WISHES TO USE OUR SITE AND APP OR PURCHASE OUR PRODUCTS MUST ACCEPT THESE TERMS OF USE WITHOUT CHANGE. BY USING OUR SITE AND APP OR PURCHASING OUR PRODUCTS, YOU ARE INDICATING YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THESE TERMS OF USE AND ALL RELATED POLICIES AND GUIDELINES OF THIS SITE, INCLUDING OUR PRIVACY POLICY, AS DESCRIBED IN THESE TERMS OF USE ARE INCORPORATED BY REFERENCE

For customers in the European Union, “OVO”, “we”, “our”, “us” means October’s Very Own Merchandising Limited, a company incorporated in England and Wales with company number 10162607. You can write to OVOUK at infoeurope@octobersveryown.net OVOs registered office is at 31-32 Ely Place, London EC1N 6TD UK. To contact OVO by email, please use the following email address: infoeurope@octobersveryown.net. If you do not agree to these terms, you must not use our Site or App. We recommend that you print a copy of these terms for future reference.

1. MODIFICATIONS TO TERMS OF USE

We may change these Terms of Use or any other policies or guidelines governing our Site and App at any time in our sole discretion. Any changes will be effective upon the posting of the revisions on our Site. Your use of our Site and App will be subject to the most current version of the Terms of Use posted on our Site at the time of such use. Your continued use of our Site and App after such changes are implemented constitutes your acknowledgment and acceptance of the changes. PLEASE CONSULT THESE TERMS OF USE REGULARLY. IF YOU DO NOT AGREE TO ANY CHANGES TO THESE TERMS OF USE, PLEASE IMMEDIATELY DISCONTINUE YOUR USE OF OUR SITE OR APP.

2. PRIVACY POLICY AND COOKIE POLICY

These Terms of Use refer to the our privacy policy and cookie policy which also apply to your use of our Site and App. Please click here to read and review our Privacy Policy, which describes our privacy policies and practices in detail, as we may amend that policy from time to time. We advise you to check our Privacy Policy on a frequent basis for changes. You hereby consent to our use of your personal information in accordance with the terms and for the limited purposes described in our Privacy Policy. By agreeing to these Terms of Use, you acknowledge and agree that certain information about you is subject to our Privacy Policy. Our Cookie Policy sets out information about the cookies on our Site and App.

If you purchase products from our Site or App, our terms and conditions of supply will apply to the sales of products.

Your Registration Obligations

We may at times require that you register and/or set up an account to use certain portions of our Site or App. In order to do so, you may be provided, or required to choose, a password, username, and/or other registration information, including, but not limited to, personal information (collectively, “Registration Information”). You represent that all Registration Information provided by you is accurate and up-to-date. If any of your Registration Information changes, you must update it by using the appropriate update mechanism on our Site. If we believe that the Registration Information that you provided is not correct, current, or complete, we reserve the right to refuse you access to our Site or App or to purchase our Products.

You are solely responsible for maintaining the confidentiality of your Registration Information. You may not authorize others to use your Registration Information. You are solely responsible for all usage or activity on your account including, but not limited to, use of the account by any person who uses your Registration Information, with or without authorization, or who has access to any computer on which your account resides or is accessible. OVO has the right to disable any Registration Information, whether chosen by you or allocated by OVO, at any time, if in its reasonable opinion you have failed to comply with any of the provisions of these terms of use.</p>

If you have reason to believe that your account is no longer secure (for example, following a loss, theft or unauthorized disclosure or use of your Registration Information), you must promptly change the affected Registration Information by using the appropriate update mechanism on the Site, if available, or by notifying us at infocanada@octobersveryown.net or as described in our Privacy Policy. We will not be responsible for the unauthorized use of your profile by any other person and disclaim any and all liability that may be associated with such use.

3. LICENSE GRANT AND RESTRICTIONS ON USE

So long as you comply with these Terms, OVO hereby grants to you a limited, non-exclusive, non-transferable, revocable, non-sublicensable right to download and use the App on a compatible mobile device solely for your personal, non-commercial purposes. You may not use our Site or App for any other purpose without our express prior written consent.

he App is licensed, not sold, to you. Except as expressly provided for in these Terms of Use, OVO reserves all rights, title and interest in and to the Site and App, including all intellectual property and other proprietary rights.

Cookies

To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

We use session and permanent cookies to provide:

  • Basic e-commerce features such as user login and cart functionality.
  • A better experience through usage analytics and tracking.
  • Enhanced security such as preventing multiple failed login attempts and protecting transactions.

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. By deleting these cookies, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.